Click here to receive a Client Brochure specific to your area
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Full management means you can utilise you precious holiday home but don't have to lift a finger! From marketing to taking guest reservations to cleaning and concierge every thing is covered with Stay YNA. We've been managing owners precious holiday homes since 2007 on the French Riviera, Kerry, Ireland and Ibiza and now we are looking for unique, luxury and boutique homes in the UK.
If you rely on just one person to take care of your home you can leave yourself vulnerable. Opting for a company with a well trained team means your home will never be at risk. At STAY YNA if your Personal Local Manager has an issue and cannot work or chooses to leave, then we have it covered with an Operations Manager ready to allocate cover the same day. Head office keep the high booking levels going by taking bookings 7 days a week too so you can have peace of mind.
Click here to receive a Client Brochure specific to your area
We have Operations Managers overseeing and supporting our team of personal House Managers that take care of all our owners and guests needs.
Other agencies dismiss the importance of the person who actually takes care of your home and see this as the lowest paid part of the service. We see the person who holds the keys to your precious home as a skilled, integral part of the team. So, we have exceptionally loyal and experienced professional Managers, many have been with us for over 10 years. They are passionate and often know the properties better than their owners! They take care of everything on the ground and are there for you and guests 24/7.
You will be designated your own experienced House Manager who will organise everything from high standard cleaning, checking for damage, making the beds with crisp white linen, and meet and greeting guests to ensure their stay runs smoothly. Issues and emergencies are dealt with quickly and you will be notified of any maintenance work required and this will be organised for you. From electricity to heating issues, leaks and replacement items to dealing with your syndic and neighbours. and can even handle refurbishments and updating your home.
The Head Office Team located next to Stansted airport is a hive of activity handling guest enquiries, bookings, marketing and social media, payroll & administration, web site development, external advertising platforms and very importantly along with the local Team, owner care & communications.
Our reservation team are highly driven to get the best bookings possible. They are available 7 days a week. They monitor and review your bookings on a weekly basis and promote your property for maximum exposure and aim to provide the highest level of bookings possible. We showcase you on stayyna.com in one of our 7 unique collections & our live calendars are synchronised with multiple high profile trusted marketing platforms. You can sit back and relax whilst the team work hard fuelling bookings & taking care of guests and your home! We are a very close approachable team from your Local Manager to Operations Manager in your local area, to head office Administration and Bookings team. When you sign up with us you will be introduced to the team and have easy access to us when you have any queries or issues. It’s safe to say we love to speak with our owners so if you need us we are there!
Enquiries: +44 (0)203 397 7903
Email: [email protected]