I have been partnering with Stay YNA for almost 2 years with 2 apartments after switching from another agency. I must say that I am completely satisfied with my decision to change agencies and the level of professional service received.
Both head office teams and local management and area management teams offer excellent service and go beyond expectations.
The Head office team is highly implicated and dedicated to maximising the level of bookings through the use of multiple booking platforms and even regularly offering long term rentals to maximise revenues. We have seen a substantial increase in the level of booking since the change of agency. Communication and coordination with head office teams is always timely and attentive. Information received on booking and maintenance expense is highly transparent and clear.
Local property management and area management teams are highly attentive to guests needs and to maintaining the apartment in great working order. Always responding quickly to any issues and coordinating any repairs in an efficient and cost cautious manner. It is always reassuring to know that our investment is being well taken care of.Amedeo Cocco – Owner of Boutique & Noisette