Operations Manager at the helm taking overseeing and supporting all Managers
Dedicated Personal Local Manager solely in charge of your home
Organising the cleaning & preparation of your home for each guest
Crisp White Linen & Towels
Meet & Greet guests and 24/7 Emergency Call Outs.
Special Touches including artisan welcome pack and luxury toiletries.
Eco - Cleaning Products are provided for the year.
Organises maintenance and provides update with maintenance required.
Organises gardening, hot tub and pool servicing if required.
Health & Safety equipment and procedures put in place
Damage procedure in place and damage rectified
Handle bin collection
Stay YNA website with instant online booking and top presence for search terms.
Reservation Team on hand 7 days a week.
Owner access to bookings with automatic booking notifications and owner portal.
Owner Support - we're a pretty friendly team that love to help!
Marketing across multiple external advertising platforms. We are seen everywhere!
Media Coverage from The Times to National Geographic.
Social Media letting our customers know we are there!
Dynamic Pricing adjusting to market demand to obtain a full calendar
Safety & Damage deposits
3D Tours of your home
Professional Photos & write up
Produce the Stay YNA app with Local Guides for guests