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Operations Manager

We have three local Operations Managers overseeing and supporting a team of personal House Managers and cleaners that take care of all our owners and guests needs.  They ensure bookings run smoothly and health & safety and maintenance of your property is taken care of making our service second to none. We have a busy office in Dingle where our operations are based.

Personal House Manager

Other agencies dismiss the importance of the person who actually takes care of your home and see this as the lowest paid part of the service. We see the person who holds the keys to your precious home as a skilled, integral part of the team. So, we have exceptionally loyal and experienced professional Managers that are passionate and often know the properties better than their owners! They take care of everything on the ground and are there for you and guests 24/7.

You will be designated your own experienced House Manager who will organise everything from high standard cleaning, checking for damage, making the beds with crisp white linen, and meet and greeting guests to ensure their stay runs smoothly. Issues and emergencies are dealt with quickly and you will be notified of any maintenance work required and this will be organised for you. From electricity to heating issues, leaks and replacement items to communicating with your neighbours and they can even handle refurbishments and updating your home.

UK Head Office

The UK Head Office Team (based next to Stansted airport) is a hive of activity handling guest enquiries, bookings, marketing and social media, payroll, accounts & administration, web site development, external advertising platforms and very importantly along with the Dingle & Iveragh Team, owner care & communications.

Bookings Team

Our bookings team are highly driven to get the best bookings possible. They are available 7 days a week. They monitor and review your bookings on a weekly basis and promote your property for maximum exposure and aim to provide the highest level of bookings possible. We showcase you on stayyna.com in one of our 7 unique collections & our live calendars are synchronised with multiple high profile trusted marketing platforms. You can sit back and relax whilst the team work hard fuelling bookings & taking care of guests and your home! We are a very close approachable team from your Local Manager to Operations Manager in Dingle & Iveragh, to head office Administration and Bookings team in the UK. When you sign up with us you will be introduced to the team and have easy access to us when you have any queries or issues. It’s safe to say we love to speak with our owners so if you need us we are there!