Our Owner Service Includes…

Operations Manager at the helm taking overseeing and supporting all Managers

Dedicated Personal Local Manager solely in charge of your home

Organising the cleaning & preparation of your home for each guest

Crisp White Linen & Towels

Meet & Greet guests and 24/7 Emergency Call Outs.

Special Touches including artisan welcome pack and luxury toiletries.

Eco – Cleaning Products are provided for the year.

Organises maintenance and provides update with maintenance required.

Organises gardening, hot tub and pool servicing if required.

Health & Safety equipment and procedures put in place

Damage procedure in place and damage rectified

Handle bin collection

Stay YNA website with instant online booking and top presence for search terms.

Reservation Team on hand 7 days a week.

Owner access to bookings with automatic booking notifications and owner portal.

The Owner Zone! is our new information blog devoted to you!

Marketing across multiple external advertising platforms. We are seen everywhere!

Media Coverage from The Times to National Geographic.

Social Media letting our customers know we are there!

Dynamic Pricing adjusting to market demand to obtain a full calendar

Safety & Damage deposits

3D Tours of your home

Professional Photos & write up

Produce the Stay YNA app with Local Guides for guests